Project contact
A project manager who knows your order, dates, and configuration.
Support during your rental
Laptop Rental Support
Get help when equipment requirements change or questions come up during the rental period.
At a glance
Laptop rental support gives you a direct point of contact during your rental for equipment questions, added units, and rental extensions. Because we are a small, family-owned team, you work with people who know your project rather than a general call center.
Help when plans change
Temporary projects rarely stay exactly as planned. Class sizes grow, events add rooms, projects run long, and questions come up once people start using the equipment.
Rental support means you have someone to call who already knows your order and can help with changes, extensions, and equipment issues quickly.
Common support requests
- Extending the rental period
- Adding laptops or accessories
- Help with a device that is not working as expected
- Scheduling an early or partial return
Why it works
How we support your rental
Extensions
Extend the rental period when the project runs longer than expected.
Quantity changes
Add laptops or accessories as needs change, subject to availability.
Equipment questions
Help with device questions and issues during the rental.
Planning guide
Getting the most from rental support
The earlier you let us know about a change, the easier it is to accommodate. Extensions and added equipment depend on availability, so contact us as soon as you expect a change.
For events and critical deployments, share your support expectations in the quote request. Remote and on-site support options may be available depending on the project.
Availability and exact models vary. Your quote confirms the specifications, accessories, and delivery plan for your dates. Have a general question first? See our laptop rental FAQ.
Frequently asked questions
Can I extend my laptop rental?
Often, yes, depending on availability. Contact your project manager as early as possible to request an extension.
What if a rental laptop has a problem?
Contact us right away. We will help troubleshoot and work out replacement options so your users can keep working.
Who is responsible for rental equipment?
Customers are typically responsible for equipment while it is in their care during the rental period. Protection options may be available depending on the project.
Compare laptop options
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Want this included in your rental?
Tell us the dates, location, quantity, and what your users need to accomplish. We will send a quote built around your project.